FAQ

What sets Archer Hard Goods apart?

Archer Hard Goods is a proud member of a growing global community of consumers and retailers concerned with the quality and manufacture of the goods that they use everyday. Our goal is to encourage our customers to make better considered and – ultimately – more rewarding purchases by buying goods that are crafted with longevity and exceptional function in mind. By embracing new digital media we hope to provide a unique, information-rich, and entertaining environment in which our customers can explore and interact with our products and learn more about the good people that make them.

How do you choose your products?

We’re consumers just like you, and a lot of the brands that we first chose to carry at Archer were ones that we already owned and/or were familiar with. We tend to lean toward partnering with companies who have developed their reputation by manufacturing exceptional products with a focus on quality not quantity. Additionally, we do a significant amount of research and product testing before we add an item to the store. We aim to offer objects that are of exceptional quality and are (in our opinion) the very best available in their given category. Among the criteria we consider are: function, ergonomics (ease of use), durability, materials, sustainability and design.

How do I find out more about a given product?

We find that if people are willing to spend a little bit more for the objects they surround themselves with, they also want to know about the product history, origin, design and the manner in which it was produced. Our intention is to make this information available in as informative and transparent a way as possible. We also recognize that some of our customers simply want to “get in, get what they need, and get out”, so we have organized our expanded reading and product information accordingly.

For more information on our products (and the designers and manufacturers behind them), please refer to the "NOTES" section on our product page. For expanded reading and additional information on the products we love and the people that make them, check out our Dossier.

Why don’t you have a physical location/storefront?


We chose to offer our goods online for a number of reasons, not least of which was simply that we feel consumers increasingly prefer to browse at their own speed, compare products, and have access to as much (or as little) information as they choose while considering their purchase(s). The logical next step was to create a digital environment in which our customers can come and go as they please and trust that when they return, whatever they need is a click – or a touch – away.

Do you have and environmental policy?

At Archer Hard Goods we share your concern for the environment and we make it our business to consider the impact our choices have in all that we do. The goods that we carry are built to last – provided that they are cared for properly – and are made out of renewable or recyclable materials (wood, metal, glass, paper). The longer an item lasts, the longer it stays out of the landfill and that is a good thing. We rarely sell objects made of plastic and we make an effort to source exceptional products as close to home as possible, in an effort to support local industry and to keep our carbon footprint low.

As part of our shipping and order fulfillment philosophy we try to re-use boxes whenever we can. Any new boxes and packing materials that we use are 100% recyclable and/or biodegradeable, and are made from post-consumer based paper goods. You can read more about the boxes and packing materials we use here: http://www.ecoenclose.com/Default.asp

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